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Social Media/Community Support Manager

It Jobs
fulltime

We're looking for an enthusiastic and self-motivated Social Media Specialist to manage the communication with the player communities in a gaming company.

If you are creative, with an out of the box style, user-oriented and community-centered, then we definitely want YOU.

Your Role in the team will be:

Administrate and keep constant communication with our products’ communities by:

managing content on our social network pages and groups;
actively playing our games, being present, moderating, and understanding the communities;
responding to players tickets;
Help the team improve the product and our services by:
gathering feedback from users and sending it to the team;
managing the implementation of tools that would help us provide a better experience to our users;
improving rules and user guidelines;

Increase the number of active users by:

helping and encouraging players to be active;
promoting virality among players;

Job Requirements:

fluency in English (spoken and written); any extra language is a plus;
very good copywriting and editing skills;
experience with online communities;

Mindset - We’re looking for somebody that:

takes responsibility - we don't like working with robots, we want people that have the courage to make a decision, test it as fast as possible and be able to learn both from success and failure.

encourages other people - as you take difficult and risky decisions, other people in the team also do the same. Give feedback and help other people, don't judge them!

listens - always ask for feedback. It helps become smarter about your work.

Is results oriented - we all have our subjective ways to measure our work. But the more people are actively using the product you're working on, the greater work you do.

applies common sense - always try to offer to your colleagues and to your users what you would like to receive if you would be in their shoes.

Benefits:

meal tickets
performance based bonuses
company retreats outside Romania
daily breakfast
snacks
cv on infomunca@yahoo.com