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Social Media/Community Support Manager

It Jobs

We're looking for an enthusiastic and self-motivated Social Media Specialist to manage the communication with the player communities in a gaming company.

If you are creative, with an out of the box style, user-oriented and community-centered, then we definitely want YOU.

Your Role in the team will be:

Administrate and keep constant communication with our products’ communities by:

managing content on our social network pages and groups;
actively playing our games, being present, moderating, and understanding the communities;
responding to players tickets;
Help the team improve the product and our services by:
gathering feedback from users and sending it to the team;
managing the implementation of tools that would help us provide a better experience to our users;
improving rules and user guidelines;

Increase the number of active users by:

helping and encouraging players to be active;
promoting virality among players;

Job Requirements:

fluency in English (spoken and written); any extra language is a plus;
very good copywriting and editing skills;
experience with online communities;

Mindset - We’re looking for somebody that:

takes responsibility - we don't like working with robots, we want people that have the courage to make a decision, test it as fast as possible and be able to learn both from success and failure.

encourages other people - as you take difficult and risky decisions, other people in the team also do the same. Give feedback and help other people, don't judge them!

listens - always ask for feedback. It helps become smarter about your work.

Is results oriented - we all have our subjective ways to measure our work. But the more people are actively using the product you're working on, the greater work you do.

applies common sense - always try to offer to your colleagues and to your users what you would like to receive if you would be in their shoes.


meal tickets
performance based bonuses
company retreats outside Romania
daily breakfast
cv on