Social Media/Community Support Manager
Toate anunțurile de la It Jbs
We're looking for an enthusiastic and self-motivated Social Media Specialist to manage the communication with the player communities in a gaming company.
If you are creative, with an out of the box style, user-oriented and community-centered, then we definitely want YOU.
Your Role in the team will be:
Administrate and keep constant communication with our products’ communities by:
managing content on our social network pages and groups;
actively playing our games, being present, moderating, and understanding the communities;
responding to players tickets;
Help the team improve the product and our services by:
gathering feedback from users and sending it to the team;
managing the implementation of tools that would help us provide a better experience to our users;
improving rules and user guidelines;
Increase the number of active users by:
helping and encouraging players to be active;
promoting virality among players;
Job Requirements:
fluency in English (spoken and written); any extra language is a plus;
very good copywriting and editing skills;
experience with online communities;
Mindset - We’re looking for somebody that:
takes responsibility - we don't like working with robots, we want people that have the courage to make a decision, test it as fast as possible and be able to learn both from success and failure.
encourages other people - as you take difficult and risky decisions, other people in the team also do the same. Give feedback and help other people, don't judge them!
listens - always ask for feedback. It helps become smarter about your work.
Is results oriented - we all have our subjective ways to measure our work. But the more people are actively using the product you're working on, the greater work you do.
applies common sense - always try to offer to your colleagues and to your users what you would like to receive if you would be in their shoes.
Benefits:
meal tickets
performance based bonuses
company retreats outside Romania
daily breakfast
snacks
cv on infomunca@yahoo.com