Social Media/Community Support Manager

We're looking for an enthusiastic and self-motivated Social Media Specialist to manage the communication with the player communities in a gaming company. If you are creative, with an out of the box style, user-oriented and community-centered, then we definitely want YOU. Your Role in the team will be: Administrate and keep constant communication with our products’ communities by: managing content on our social network pages and groups; actively playing our games, being present, moderating, and understanding the communities; responding to players tickets; Help the team improve the product and our services by: gathering feedback from users and sending it to the team; managing the implementation of tools that would help us provide a better experience to our users; improving rules and user guidelines; Increase the number of active users by: helping and encouraging players to be active; promoting virality among players; Job Requirements: fluency in English (spoken and written); any extra language is a plus; very good copywriting and editing skills; experience with online communities; Mindset - We’re looking for somebody that: takes responsibility - we don't like working with robots, we want people that have the courage to make a decision, test it as fast as possible and be able to learn both from success and failure. encourages other people - as you take difficult and risky decisions, other people in the team also do the same. Give feedback and help other people, don't judge them! listens - always ask for feedback. It helps become smarter about your work. Is results oriented - we all have our subjective ways to measure our work. But the more people are actively using the product you're working on, the greater work you do. applies common sense - always try to offer to your colleagues and to your users what you would like to receive if you would be in their shoes. Benefits: meal tickets performance based bonuses company retreats outside Romania daily breakfast snacks cv on infomunca@yahoo.com