Technical Support with German

Main responsibilities: - Processing and resolving technical queries collaborating with internal and external service departments - Providing individual technical support for business customers, troubleshooting and error resolution - Case ownership. Central contact person for the customer, up to the final closure of the ticket - Gathering all relevant information, investigating errors, using troubleshooting tools and processes to fix issues. Requirements: - Native or near native language proficiency in German language - Excellent spoken and written communication abilities - Customer orientation and problem-solving abilities - Demonstrated analytical skills and attention to details - Adaptability and capacity to easily find solutions - Proactive attitude - Team spirit - Good PC operating skills and typing speed - Availability for working in shifts - Passionate about technology Apply now at: mihaela.patrascu@salesconsulting.ro